Shipping
The shipping time within Germany is 3-6 working days
The standard shipping costs are 5.95€
Free shipping for orders over 99€
Shipping time within AU is 4-7 business days
The standard shipping costs are 12.95€
The shipping time within CH is 5-7 working days
The standard shipping costs are 15.95€
Returns
We will of course accept returns of items with the wrong size (i.e. a different size than the one ordered was delivered) or with manufacturing defects.
Please send the package for returns to the following address:
Larkas Online Store
Familie-Hoffmann-Straße 11
48485 Neuenkirchen
Germany
Please note that you are responsible for the return shipping costs yourself.
Please enclose your invoice issued by us with the return shipment and send us an email to Info@Larkas.de immediately after dispatch with your order number and one of the following options for further processing:
• Refund of the order costs (excluding shipping costs)
• Exchange for a new size (please specify)
• Exchange for an equivalent product (please specify)
• Receive a voucher code (order value + 5€ compensation fee)
NOTE for free products: If the value of the goods falls below the minimum order value of a free item due to a return and this is not returned, this item will be charged at the full amount.
We process returns at the end of each calendar week.
We ensure that every return is handled carefully and as quickly as possible.
Do not hesitate to contact our support.
We are available at any time and are happy to help you. You can reach us at Info@larkas.de or via WhatsApp at +49 151 72655662.
ISSUES
The slight vinegar smell is caused by a biodegradable and water-based solution that prepares the textile for digital printing. Both the smell and any color streaks are harmless and disappear with the first wash. The printing ink used is free of harmful substances and carries the OEKO-Tex 100 certificate.
In order to ensure the fastest possible delivery chains, sometimes individual products from an order are shipped in advance, but don't worry, your remaining products will be delivered in a separate shipment!
If you still have any concerns or questions about your delivery, please contact us via our WhatsApp chat or by email at info@larkas.de
Slight color variations may occur due to different screen displays and material properties. We always make sure that the images remain as close to the original product as possible!